Last updated: December 31, 2025 

Awakening Counseling & Coaching, Inc. (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://awakeningccinc.com (the “Website”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website. 

1. Scope of This Privacy Policy 

This Privacy Policy applies only to information collected through this public Website. It does not apply to: 

• Information collected through our secure electronic health record (EHR) system
• Information collected through our secure client portal 
• Information shared during counseling or coaching services 
• Protected Health Information (PHI) governed by the Health Insurance Portability and Accountability Act (HIPAA) 

Once you become a client, your information is handled under a separate HIPAA-compliant Notice of Privacy Practices provided through our secure EHR system and client portal. 

2. Information We Collect 

Personal Information You Voluntarily Provide

When you use the Website, including the “Connect With Us” contact form, you may voluntarily provide: 

• Name 
• Email address 
• Phone number (optional) 
• General message content 

Please do not submit sensitive personal, medical, or clinical information through this Website or contact form. This Website is not a secure means of transmitting protected health information. 

Automatically Collected Information 

When you visit the Website, we may automatically collect: 

• IP address 
• Browser type and version 
• Device information 
• Pages visited and time spent on the Website 
• Referring URLs 

This data is used for website functionality, analytics, and improvement purposes only. 

3. How We Use Your Information 

We may use information collected through the Website to: 

• Respond to inquiries and messages
• Provide general information about our services 
• Improve website performance and user experience 
• Maintain website security and functionality 

We do not use Website submissions for clinical decision-making or treatment. 

4. Contact Forms & Communication 

Submitting a message through the Website does not create a therapist–client or counselor–client relationship. 

A professional counseling or coaching relationship is established only after: 

• Completion of required intake documentation 
• Informed consent 
• Confirmation of services through our secure EHR system and client portal 

For your privacy and protection, please do not include confidential, clinical, or emergency-related information in Website communications. 

5. Cookies & Tracking Technologies 

We may use cookies or similar technologies to: 

• Enable essential website functionality 
• Analyze website traffic and usage trends 
• Improve performance and user experience

You may choose to disable cookies through your browser settings; however, some Website features may not function properly. 

6. Sharing of Information 

We do not sell or rent your personal information. 

We may share Website-related data only: 

• With service providers who support website functionality or analytics 
• When required by law or legal process 
• To protect the rights, safety, or property of the Company or others 

7. Third-Party Links 

The Website may contain links to third-party websites, including external platforms, resources, or retailers. 

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any information. 

8. Data Security 

We take reasonable administrative and technical measures to protect information collected through the Website. 

However, no method of transmission over the internet is 100% secure. Submission of information through the Website is at your own risk.

9. Children’s Privacy 

This Website is not intended for children under the age of 12. 

We do not knowingly collect personal information from children under 12 through this Website. If you believe that a child under 12 has submitted information through the Website, please contact us and we will promptly delete it. 

Mental health services for minors ages 12 and older are provided only with appropriate parental or legal guardian consent and are governed by our clinical policies and HIPAA regulations. 

10. Changes to This Privacy Policy 

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last updated” date. 

Your continued use of the Website constitutes acceptance of any changes. 

11. Contact Us 

If you have questions about this Privacy Policy, please contact us at: 

Email: admin@awakeningccinc.com